5 Replies Latest reply on Jun 7, 2017 3:20 AM by Zhouyi Zhang

    Trying to calculate Backlog incident but getting incorrect count

    Dineshsingh Lodhi

      Hello Everyone,


      I have to develop the tableau report, in which client wants to see the backlog incidents count, if user select date(suppose May-2017) from parameter then he should able to see the count of open incident of Jan, Feb, Mar, Apl-2017. means client want to see the backlog of all the previous months.

      and state should be In Progress, on hold, new.

      I am getting incorrect count could you please look into it. Thanks in advance.