3 Replies Latest reply on Jun 8, 2017 12:05 PM by hareesh.tadepu

    Server Error

    Manish Ray

      Hello all,

      I am new to Tableau community, recently I have created dashboard and published it over tableau server,

      but again and again I am getting an error pop whenever I open the dashboard on browser, I am attaching the snapshot below,

      Please suggest me an appropriate solution,

      one more question, whats the default session timeout of any dashboard.

       

      Sketch.png

        • 1. Re: Server Error
          Rajeev Marwah

          Default user session timeout is 240 minute.This issue doesn't seem to be a user timeout issue.

          It is more of workbook interaction with the server.

          What are you trying to do within the workbook.

          • 2. Re: Server Error
            Toby Erkson

            That's a new one.  What is the data source?  What version of Server and what version of Desktop was used to publish?

            • 3. Re: Server Error
              hareesh.tadepu

              Hi Manish,

               

              I have faced the same issue long back when i was using 9.2 due to network issue it happened, but i don't know what might be the the reason in your situation.

               

               

              According to my knowledge it might be the improper interaction of workbook with the server.
              few questions wee need to know before digging into it is..

               

               

              1) what type of workbook it is (Live or Extract)?

              2) Have your Administrator changed your permissions?

               

              I hope this helps a little bit.

               

              Regards,
              SH.