12 Replies Latest reply on Feb 7, 2018 3:17 AM by kbj3030

    Extract skipped to pick the schedule

    kbj3030

      Dear All,

       

      We have one dashboard which is scheduled to run weekly 10PM. When we check the status, the extract missed to pick the schedule. May I know the reason why it failed to pick the schedule.

       

      Note:The extract neither ran nor failed and that is the reason not able to track in 'background status' analysis view. Checked in logs but there was no clue of missing the schedule.

       

      We are using the Tableau 9.2.0 version. May I know is it any product limitation or known issue for this version.

       

      Request your suggestions and inputs.