1 Reply Latest reply on Apr 20, 2017 3:10 PM by Tom W

    Categorizing a Measure and Comparison Chart

    Tamzid Hossain



      I have this table that I am working on and having some difficulty creating it in one chart


      My Columns are Employee, Location, Holds, Talk Time (sec)


      I want to look at Average Talk Time based on the number of holds as a comparison in one chart for each employee


      Like in a bar chart that shows with different colors what the AHT is when hold time is 0, when hold time is not zero and Total Average Hold TIme


      I know I have to create a calculated field and I have been unable put them all in one chart.