this is interesting because I noticed that the setting for Guest Access on our site was disabled at some point in the recent past and I had to re-enable. It was a quick fix - I just went oto the settings page of the site and turned it back on. Is that all you had to do?
We tried (disabled/enabled/restart) but still the same.
No issues with Guest Access for me at the Site level during our upgrade.
I'm not aware of any Projects that have Guest as a permission rule so I can't confirm it at that level.
Thank you Toby. We have only default site. Is it possible you an create a sample project (no content) and add a user permission with Guest as a User on Site where it is active? It should retain as a Guest user like any other individual user.
I'm not exactly sure what you need so this is what I did:
A) I logged on to our QA Server. On our QA Server Guest Access is denied. I created a Project. The option to add Guest as a User in the permissions wasn't possible as it didn't show up as a user. This is expected.
B) I logged on to our PROD Server. Guest Access is allowed in the Default Site. I created a Project. I added Guest as a User in the permissions. I exited the Project and the web browser. I then re-launched the web browser, went to the Project, and displayed the permissions. Guest was still there:
So the Project is retaining the Guest user. Changing the Project locking permissions did not make a difference.
You did exactly what we are trying to do. Can you please confirm and let us know version of your environments? Because we are able to see “Guest” user and add user permission to a project but it does not retain in 10.2.X. (We don’t have any issue in 10.1.3.)
Is your QA server has “Guest” is enable (from on Setting-> General) and both the environments (QA and Production) version is the same or different?
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My two server environments are the same (they run in a virtual environment). Both are running Tableau Server 10.2.0.
Our QA Server -- which is a VM (Virtual Machine), not a Site -- does not have Guest Access turned on so Guest is not an option for permissions (again, this is normal).
Our PROD Server -- another VM -- does have Guest Access turned on. Thus we can see Guest and add it to the user permissions.