2 Replies Latest reply on Mar 23, 2017 2:16 AM by Ryan Parker

    Tableau Desktop 10 & 10.1 - Slow to start up when shortcut is clicked.

    Ryan Parker
    Ryan Parker Mar 22, 2017 9:23 AM

      Hi There,

       

      Whenever any of the clients that are on-site use Tableau Desktop 10/10.1, they are finding that it is taking between 30s -1min to load up. I have checked and the product is properly licensed - the only thing I could think that might be causing this is that our proxy may be blocking a connection to the internet (That is if Tableau actually tries to establish a connection to the internet upon loading).

       

      Can anyone advise on how to troubleshoot this issue?

       

       

      Kind Regards,

       

      Ryan Parker