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Looks like the 2nd screenshot is from Tableau Desktop, which uses QT Webkit instead of one of the fully supported browsers (more info here: Browser Used to Render Web Page Objects in Tableau Desktop | Tableau Software). Once you publish the workbook to Tableau Server or Public, your browser will take over. Have you tried publishing and do you still see the same message?
Hope this helps!
Genius!! Thank you! Unfortunately though Tableau crashes every time after I see that black screen. I select the option of sending an error report every time, so maybe they'll fix it. But the City is getting up and running with Tableau Server so I'll try adding the url in the web editor sometime in the next couple of weeks.
Sounds great! And fantastic idea about submitting the error report. In the meantime, you could setup the web part with an empty URL like this one:
With that you should be able to publish (just don't click on the program launching the URL action so you don't get the error on your desktop). Once published, you can click program and the dynamic URL should work as usual.