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There's nothing within Tableau that would do that. I wonder if it was a network glitch or there is some server downtime (scheduled or not).
Tableau Server is what you're connecting to, the URL looks right and the only thing you need is a compatible browser and a working internet connection
Can you try again and submit a screenshot of the error if you can please ?
Screenshot attached. This link had worked earlier. Tried clicking on it as well as copying/pasting into my browser. Not sure why I can't login anymore.
Bad or expired link?
Issue with our Tableau account or type of account we have (I'm totally new perhaps I'm misunderstanding how Tableau works)?
Issue I created by trying to login from multiple computers within a few hours?
If I can no longer login my next step will be to contact my coworker and ask him if he can still login normally, but was trying to have a better update for him than that before he flies overseas in the morning. Thank you kindly.
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Hmm .... it could be a DNS error (domain.com not responding - basically what the error says), the server is turned off or Tableau Server has been shutdown.
Nothing you can do though except tell them that the link is not working.
Am I possibly going to the wrong login screen?
The link my coworker sent me previously (posted above) seems to be a link to a specific "page" of tableau while he is logged in perhaps? When I clicked it yesterday it took me to a login screen and I was able to login no problem but maybe it timed out?
I tried to login at the pages below just now, neither worked. Not familiar with the different login screens/products of Tableau, am I missing something?
Chris thank you for your time sir! Had stayed at work late a bit working with Tableau....the login worked from home an hour later...then stopped. Sure enough when I got back to work today that link worked again...the login is different while here, it shows our company logo so I'm guessing I need to either be on work network, or the login is secured somehow (firewall, network approval, etc). I'm guessing when it let me login from home that was actually a security loophole perhaps. Chris I really appreciate your time!
John Smith wrote:
https://tableau.aps.k12.co.us/auth/?destination=%2F This is your work Tableau Server. You can just use https://tableau.aps.k12.co.us
Login | Tableau Online This is Tableau Public (which is a Tableau Server that Tableau allows the public to use), it has nothing to do with your link above.
HTTPS means you are connecting to a secured Tableau Server, meaning you likely need to be connected to your company's network. I'm not sure but I think you would need to have the proper security certificates on your machine (I defer that answer to Chris McClellan).
That sounds right DO you login to a work VPN from home ? something like Citrix or other equivalent "security validation" software ?
Anyway, it's very common for your sort of setup. It will work perfectly at work (because they've allowed those IP addresses - client side) and when you're away from work it won't work at all. If you authenticate yourself at home then you're essentially on the work network and everything works.
We do the same thing on our servers, and our VPN has an auto-logoff so if I'm idle for too long suddenly the connection doesn't work because I'm not authenticated any more.
It's a good protection against hackers, which is why your IT dept does it that way