2 Replies Latest reply on Mar 2, 2017 11:14 AM by scott.shubert

    .twbx files only open using an Administrator's account.  Help...


      My users are using Tableau Reader 9.2 on Windows 7 workstations.  We can open a .twbx document successfully using an "Admin" account ("Run As").  But, if we try to open the .twbx with a normal user account we only get a quick error stating "Errors occurred while trying to load the workbook.  The load was not able to complete successfully".  Details just say: "An unexpected error occurred while opening the packaged workbook".  We can't, obviously, give everyone Admin accounts.  Any advice?  Thanks.