Mar 1, 2017 6:11 PM
Since the report is confidential, I have to hide the information on it.
This is the same report viewed from the same browser (same zoom) before and after upgrade.
The container borders collapsed.
It's not a problem of lack of height.
I have enlarged the height but they still collapse.
Any ideas?
Regards
Lei
Have you tried using layout manager to change the size of the container a little bit?
Another idea is to use floating containers instead of tiled ones.
See if it works for you.
Mar 1, 2017 11:27 PM
Hello Alexander,
Thanks!
Alexander Mou wrote:
Have you tried using layout manager to change the size of the container a little bit?
This didn't work.
Alexander Mou wrote:
Another idea is to use floating containers instead of tiled ones.
This worked!
However, all existing dashboards are facing this problem, so I don't want to modify each of them
Regards
Lei
Mar 1, 2017 11:54 PM
Lei - I'd get onto Support about this one especially if its affecting all dashboards.
We had a few minor issues when we upgraded from 9.0.3 to 10.1.1 such as legends on dashboards that had their titles hidden, then showed the titles resulting in the legend becoming squashed with scrollbars. I never raised this, since it didn't affect everything and we just react when we notice it, but obviously in your case this isn't possible.
I'm mentioning this as it's another example of dashboard presentation issues and suggests there may be some lack of validation in this area...
Donna
Mar 1, 2017 11:57 PM
Thanks Donna,
Got it !
I'll submit it to Tableau Support.
Regards
Lei
We're seeing the same problem with Server 10.2. Desktop 10.2 is okay. It's borders around layout containers and widgets that are getting clipped. We've got a case into tech support also.
Also seeing this with all container borders on all dashboards hosted in our Online site (not Desktop), since upgrade to v10.2. Have also raised support ticket plus spoken with account manager directly. Hopefully there will be a bug fix release soon!
Seeing our captions get cut off at the bottom too.
Tableau support confirms engineering is working on a fix, Issue ID: 615915.
Easy to reproduce this on Server or Online, I sent them the attached workbook created in 10.2. Publish it and you will see the border breaks.
Mar 9, 2017 8:23 PM
Thanks Zach for the update.
I got the confirmation just now too, that the behavior is a known issue and will be fixed in Tableau Server 10.2.1
Regards
Lei
We are also experiencing this issue. Is there a way to know when this fix is available?
Mar 12, 2017 7:29 PM
Hello PHILIP,
Not mentioned by Tableau Support.
Here is the link of Release Notes | Tableau Software , just for reference.
Regards
Lei
Mar 14, 2017 2:51 PM
10.2.1 is coming in April. Looking for it in 10.2.1 release notes once it is released.
10.2.1 is released and it fixes the container border problem for us. The fix is not listed in the release notes however. I will let tech support know that. Tableau Online got the fix a few days ago.