Do anyone aware of that thing which is I am/my desktop users observing now a days on Tableau version 10 . My tableau desktop users used to connect oracle database using database name however now a days they are reporting that they are no longer able to connect their database using database name , they need to enter HOST name & service name in order to connect database . I observed same thing at tableau server too.
Anyone has any idea regarding this . If we eleminate tableau from that picture ( like tableau changed something on product itself) what I can do/tweak so that user can again connect to oracle via Tableau desktop/server using Database name instead of HOST name and servie name .
For example -
If TNS entry is below
Then users used to connect above database like below
Now a days users saying above thing is not working and they need to connect same database with below details
Please assist .
Are these users able to use the tns name of QAORCL10.world through another tool like Toad on the same computer? If they aren't, it's not a Tableau problem.
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