Hi Lauren, is this on a Microsoft Surface product? Tableau has had some issues with scaling on my Surface in the past. If you want, you can try the solution that worked for me: https://www.linkedin.com/pulse/fixing-tableau-desktop-v10-app-scaling-surface-pro-4-jeff-huckaby
Since this involves registry editing, be careful and do this at your own risk. It might not fix the issue and it might cause more issues; no way to know for sure.
THANK YOU!!! I'm using a Yoga900 laptop.
Just so I'm aware... what were you referring to when you mentioned that it "might create more issues"?
When you edit the registry, all sorts of issues are possible. In this case, the only issues I would expect are related to display scaling, but again, I don't know for sure, especially on non-Surface devices. Use at your own risk!
Help! This worked for me when I did upgrades but when I just installed 10.3... it doesnt seem to "keep" the decimal setting. Any thoughts?