3 Replies Latest reply on Jan 30, 2017 7:26 AM by Jonathan Drummey

    Simple Alert Test

    Leilani Hickman

      Hi there!

       

      I am working through the installation guide and am at the step below:

      Simple Alert Test

      Now for a more extensive test on a Simple Alert. Subscribe to any Tableau Server View on a VizAlerts schedule that you set up (pick a view that renders in less than 10 seconds or so). We recommend subscribing on a VizAlerts schedule that runs every 15 minutes for this test, even if you just remove it afterward. After you subscribe, run the command again:

      python C:\VizAlerts\vizalerts.py

      Now, wait 15 minutes, then run the same command again. If data is present in the viz, you should receive an email! If not, you shouldn’t. Simple as that!

       

      Whenever I run the command 'python C:\VizAlerts\vizalerts.py'

       

      The only email I get back is this. I'm not sure what I am missing.

        • 1. Re: Simple Alert Test
          Jonathan Drummey

          Hi Leilani,

           

          Here's how to test this:

           

          1) If you're logged into Tableau Server in your web browser then log out.

          2) Log into Tableau Server with the same username that you set up in the vizalerts.yaml file server.user setting.

          3) Paste the URL you got in the error message into your browser. One of two things will happen:

           

          3.a) You get a "not found" error. In that case here are some possible causes:

           

          3.a.1) The VizAlertsConfig/ScheduledTriggerViews viz has not been published to Tableau Server, you'll need to go back a few steps in the instructions to see that.

          3.a.2) The ScheduledTriggerViews viz was published to some site other than default and the vizalerts.yaml file vizalerts.source.site setting wasn't updated.

          3.a.3) The ScheduledTriggerViews viz was published with a different workbook and/or worksheet name and the vizalerts.yaml file vizalerts.source.viz setting wasn't updated.

          3.a.4) It could be that the ScheduledTriggerViews viz was published but the server.user doesn't have permissions on the viz, though if my memory serves me a different error message would be issued in that case.

           

          3.b) The ScheduledTriggerViews viz renders as a csv. In that case double-check steps #1 and #2 above that you are really using the same login, if you are then you should be getting a "not found" error. If the view does render as a CSV at that point then I'm not sure what might cause the error because there's so much that has to be working to get to the point of downloading a viz (there are permissions for VizAlerts to reach the Tableau Server, a trusted ticket has been issued, and so on), we'd need to do more research.

           

          Let us know how it goes!

           

          Jonathan

          • 2. Re: Simple Alert Test
            Leilani Hickman

            Thank you Jonathan!

            The error was around the workbook not being published with the correct name.

            • 3. Re: Simple Alert Test
              Jonathan Drummey

              You're welcome!