2 Replies Latest reply on Apr 4, 2017 8:50 AM by Damian Bailey

    How to renew SSL certs?

    marc wenning
    marc wenning Jan 18, 2017 4:00 PM

      So our Infrastructure team got some new SSL certs for us, placed them in the SSL folder on our Tableau server. 

       

      I am assuming I have to do a tabadmin stop, select the SSL tab in the Tableau configuration tool, and change the locations to point to the new certs.  Then run a Tabadmin Start to get it back online again. 

       

      Or do I just need to bring up the Tableau configuration tool, go to the ssl tab, select the new certs and restart the server?

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        • 1. Re: How to renew SSL certs?
          Russell Christopher
          Russell Christopher Jan 18, 2017 4:23 PM (in response to marc wenning)

          Hey Marc,

           

          I think the answer to your question will be "Yes, what you said"...You ask if you should do "A" or "B". Based on how you described each set of tasks, I can't really see any difference, however. Can you add a little bit more context?

           

          But in the main, all you need to do is stop Tableau, point to the "new" certs where ever they live via the Config tool, then restart Tableau.

          • 2. Re: How to renew SSL certs?
            Damian Bailey
            Damian Bailey Apr 4, 2017 8:50 AM (in response to Russell Christopher)

            Make sure that where ever the new SSL files are, that the service / account that's running Tableau can access them..

             

            Place the certificate files in a folder named SSL, parallel to the Tableau Server 10.2 folder. For example:

            C:\Program Files\Tableau\Tableau Server\SSL

            This location gives the account that's running Tableau Server the necessary permissions for the files. You may need to create this folder.

            From: Configure External SSL

             

            Were you able to get the new SSL files going ok?