4 Replies Latest reply on Jan 18, 2017 10:21 PM by Frederic Huet

    Blank sheets on Tableau Reader 10.0 for some users only

    Frederic Huet

      Hi Tableau Community,

       

      I encountered an issue with a Tableau Reader document for some specific users.

      I posted a Tableau Reader document with 4 sheets on a shared folder on our server so that users can access it.

      The source information comes from Tableau Desktop and saved the document as Tableau Reader. (Both T.Desktop and T.Reader are same version; i.e. 10.0)

      When opening the document, some users can access only 1 sheet out of the 4 sheets. The remaining 3 sheets are blank.

      However, for some other users, they can access the full document without any problem.

       

      Can you please help me out in resolving this issue?

       

      Thanks in advance.

       

      Frederic