3 Replies Latest reply on Jan 12, 2017 2:21 PM by Russell Christopher

    We have users all around the globe: Should we use multiple servers (ex: 1 per continent)

    Charles Ayotte-Trépanier

      Hi,

       

      Our organization has offices in Europe, Asia and North America. Tableau server is hosted in North America.

       

      I'm hearing complaints that Tableau is significantly slower for Asians and Europeans to use. For example, there's a manager in Montréal telling me that she can load a report just ok, but that her employee in Singapore always experience much longer load times for the same report.

       

       

      I don't know anything about network: in our situation, would you expect network latency to make report significantly slower?

       

      Is there a way I can actually measure how much physical distance from the server affects user experience?

       

      Is there is in fact a significant difference between user experience based on geographical locations, what are the different solutions that would fix that problem?

       

      Thanks!