3 Replies Latest reply on Jan 10, 2017 2:27 PM by Karen Brown

    Server Core licensing - remove cores from server?

    Karen Brown

      We are moving from user-based to server core licensing. We purchased an 8-core license. The server has 12 cores. It is a virtual server. Can I simply stop tableau, reduce the virtual machine's cpu's to 8, then start tableau?

      After which I'd deactivate the old user-based key and activate the new core based key?

      Or will that break tableau?

       

      The directions have an ominous warning:

      Important: If the result of this command shows that your system has more cores than the cores licensed in the new product key, it is imperative that you do not proceed with the steps below. Please contact Tableau Support and send a screenshot of the Command Prompt dialog box that shows the command’s output.

      http://kb.tableau.com/articles/knowledgebase/upgrading-tableau-server-from-userbased-corebased

       

       

      Thanks