I would really appreciate if someone can assist me to resolve this issue. I am following the below procedure for using WMS for background maps.
1. Map > background maps > map service
Name: OpenStreetMap WMS Deutschland
use tiled maps is checked
I am able to add the above wms and able to create required maps in Tableau Desktop
Now when i try to publish the same on Tableau server, I get the below error. Obviously the server is unable to connect to this wms. When i export this map service, it creates a tms file for me. I have also tries to place this tms file in the below locations on my primary and two workers as mentioned in in some of the articles.
E:\Program Files\Tableau\Tableau Server\9.3\vizqlserver\mapsources
E:\Program Files\Tableau\Tableau Server\worker.1\vizqlserver\mapsources
Can you please help me resolve this issue.
Just to mention, there is no problem using this wms on Tableau desktop. This issue is with Tableau server.
Are you able to ping the WMS server from your Tableau Server machine? There may be a network configuration that needs to be changed to allow the connection.