3 Replies Latest reply on May 8, 2017 1:29 PM by Sharon Bi

    Format Error when viewing Tableau report in Tableau Reader

    Travis Buckingham

      I have developed a Tableau report and set the size of the dashboard to Fixed Desktop Browser (1000 x 800)....Everything looks fine on my screen.

       

      Problem: When I pass out my TWBX file to users with Tableau Reader, many of them cannot view some of the data. I.e. Some of the Data numbers that appear fine on my screen show as "####" on their screen. How do I correct this so anyone with any type of screen resolution can view it correctly? This is only a problem with Tableau Reader.... When I publish to Tableau Online and users view on a browser, everything is okay and looks great. Only when viewed in Tableau Reader does everything mess up.

       

      Thanks!!