1 Reply Latest reply on Jan 9, 2017 12:09 PM by diego.medrano

    Slow pan & zoom on maps on Tableau Online

    Francesca Cristoforetti

      Hi all,

      I have Dashboard with a map published on Tableau Online. I'm using Tableau Background maps. When I open my dashboard online the actions of pan and zoom are slow (about 6-7 seconds per action), instead on Tableau Desktop the map is very reactive. Can someone explain me why, please? How should I improve my dashboard?

       

      Thanks

        • 1. Re: Slow pan & zoom on maps on Tableau Online

          Hey Francesca,

           

          There could be a few factors at play including workbook design, internet speed, etc. If you make an extremely simple workbook using maps, is it any faster than the workbook you're describing in your question?

           

          In general, I've found that maps will be much more responsive in Tableau Desktop as you have the power of an application versus a browser, but it sounds like you're experiencing a fair amount of lag.

           

          -Diego