4 Replies Latest reply on Dec 22, 2016 2:14 PM by Pascual Bayo

    Cannot publish to Online although IP's are whitelisted

    Pascual Bayo

      Hi,

       

      I'm trying to publish from Tableau Desktop to Tableau online. The sign in is successful, but when I go to "Publish workbook", I end up with this message:

       

      error tableau.PNG

       

      I've already added dub01.online.tableau.com ip range to Amazon whitelist, but Tableau continues showing this message. Is it necessary to do something else?

       

      Thank you!!!