I am working on an issue, in which I have to refresh extracts on the server using schedule. These extracts are based on an excel file which is located in a shared location.
The issue is that the extracts are not getting refreshed as it cannot connect to the source file. Because the server is not able to communicate with the shared location.
One of the solution is to set server as Run as User Account and use its ID to share the folder. But we dont have access to admin. So, is there any simpler way to resolve this issue in Tableau ?
If any one knows it then please let me know.
Thanks & Regards,
The server needs to be able to communicate with the source file, otherwise it cannot initiate the update.
If that's not possible, you could have your users manually update the Excel file or look at the Tableau Online Sync: Schedule Refreshes for On-Premises Data
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