2 Replies Latest reply on Dec 23, 2016 11:28 AM by John Kuo

    Problems connecting to Oracle data source

    Adam Adam

      Hi,

      the user is trying to connect tableau server to Oracle db, but for some reason the connection is not happening.

      We have already ping and telnet the host name and port # in the server and we found that there is connection between the db and tableau server,

      Also we have added the TNS entry to the server as well,

      However, still the extracts are failing and connection is failing when we test it in the server,

      when we try to open the workbook in the server, we get this error:

       

      any ideas please,

       

      Thank you