Hello Samantha Gunasekara,

Did you find a solution with support?  I moved this thread to Server Administration.  I'd love to hear the solution if you can share.

Patrick 

Patrick, thanks for moving this here.  Now I see it

In any case, we have a setup that sounds similar to this scenario.  External traffic is encrypted using port 443, but then terminates at the first firewall via the load balancer.  And then after this, it uses port 80 as everything is inside the firewall at this point.  There is no need to change the port within Tableau Server if you're not going to also SSL enable your TS internal deployment.  So what kind of error do you get when you do not change the gateway port and you leave it at default?

Hi Samantha, we are planning on giving external access to clients who are not on our organization network. If possible can you share your reverse proxy architecture.

Hi Samantha,

I have similar situation.!!

I am an external user here and I am trying to hit Reverse Proxy to access Tableau Server using JavaScript API.

Can you please tell me how to pass username and password to the Reverse Proxy in javascript.

PFB my code

<script type="text/javascript"

            src="https://mytableau.com/javascripts/api/tableau-2.min.js"></script>

    <script type="text/javascript">

        function initViz() {

            var containerDiv = document.getElementById("vizContainer"),

                    url = "http://mytableau.com/views/RegionalDistricts/Districts",

                    options = {

                        hideTabs: true,

                        onFirstInteractive: function () {

                            console.log("Run this code when the viz has finished loading.");

                        }

                    };

            var viz = new tableau.Viz(containerDiv, url, options);

            // Create a viz object and embed it in the container div.

        }

    </script>

Regards

Ravi