4 Replies Latest reply on Dec 22, 2016 8:21 AM by Brian Thompson

    An unexpected error occurred when loading an embedded view on mobile device (Ipad or Iphone)

    Brian Thompson

      Hello,

      We have a webpage that contains an embedded view.

      Whenever the view is loaded on a mobile device browser (Safari on Ipad or Iphone on ) the view crashes with the error message

       

      "An unexpected error occurred....."

       

      "An error occurred while communicating with the datasource..."

       

      I'm not sure if this is the same/related problem as known issue 586412, since it occurs when the view loads, regardless of whether the orientation flips or not.

       

      Is this being actively worked on by the tableau group? do they expect a resolution in an upcoming release?

       

      Thanks,

      Brian