9 Replies Latest reply on Oct 10, 2018 3:29 PM by Kai Connell

    Dashboard showing old data, even though live datasource is refreshed.

    Kai Connell

      Hi all,

       

      On Tableau server 10.1 we have a dashboard connected to a separately published data source extract - but the dashboard is not refreshing when the Extract does. When the extract is refreshed I open the dashboard but the new data is not shown. If I hit the 'REFRESH' option I can trigger the dashboard to refresh, but if I close and re-open the dashboard it reverts to old values.

       

      I assume Tableau is caching the workbook somewhere, either in my browser or on the server. Does anyone know where it does this and what I can do about it?

       

      Cheers -k