-
1. Re: Subscription Error - Tableau Online
Dan HuffDec 7, 2016 5:41 PM (in response to Alex Bitz)
This sounds like something our support team may be able to help investigate. I would reach out to them and get a case going at Submit a case to our support team | Tableau Software
Dan
-
2. Re: Subscription Error - Tableau Online
Jeff StraussDec 8, 2016 7:52 AM (in response to Alex Bitz)
interesting! Please keep us up-to-date on your findings as many of us are in the process of heading toward 10.1 and would really prefer it to be stable!!!!
-
3. Re: Subscription Error - Tableau Online
Alex Bitz Dec 8, 2016 8:14 AM (in response to Dan Huff)I've submitted a case and I'll let everyone know the status as soon as I hear back. Thanks!
-
4. Re: Subscription Error - Tableau Online
Donna ColesDec 9, 2016 12:31 AM (in response to Jeff Strauss)
1 of 1 people found this helpfulApologies for jumping on thread Alex, but this may interest you too...
Heads up Jeff - we're planning upgrade to 10.1.1 in Jan too and have just found issue with Dashboard actions on migrated workbooks only clearing the first action correctly. This is logged with support as "Issue name: "When multiple actions are on a dashboard in 10.1, only the first action clears correctly ". Haven't seen it listed on the 'known issues' yet. Explictly this is the scenario when you have mutliple actions driven off the same view as you want the behaviour to differ on 'unselect'. eg we have 1 trend line where there are 2 dashboard actions - 1 to filter another view and 'show all values' on unclick, and another to filter a different view set to 'exclude all values' on uncllick. Works fine if dashboard recreated from scratch in v 10.1.1 but that isn't possible to do for all migrated workbooks.... have no idea how large an issue this is for us so may have to delay our plans...
UPDATE 09 Dec - this doesn't seem to be related to migrated workbooks. Just recreated the exact same scenario from scratch in Dektop v10.1.1. I think I thought it was ok before I was aware it was specific to having multiple actions.
-
5. Re: Subscription Error - Tableau Online
Jeff StraussDec 8, 2016 8:19 AM (in response to Donna Coles)
thanks for the heads up. We'll go test this scenario too. Any word back on whether this will be fixed with the next patch 10.1.2?
-
6. Re: Subscription Error - Tableau Online
Donna ColesDec 8, 2016 8:21 AM (in response to Jeff Strauss)
nope - all I've had so far is "Our engineers are currently investigating the issue and they will be providing a solution as soon as possible." ...
-
7. Re: Subscription Error - Tableau Online
Jeff StraussDec 8, 2016 10:20 AM (in response to Alex Bitz)
Alex Bitz we're (Conversant) are doing some testing within our on-premise deployment. And we haven't seen this issue yet. Is it only on workbooks that have live connections back to the database?
-
8. Re: Subscription Error - Tableau Online
Alex Bitz Dec 8, 2016 10:41 AM (in response to Jeff Strauss)Jeff Strauss wrote:
Alex Bitz we're (Conversant) are doing some testing within our on-premise deployment. And we haven't seen this issue yet. Is it only on workbooks that have live connections back to the database?
Jeff Strauss, for reference, I am using Tableau Online and I'm connecting to a Google Sheet as a direct and live source so there is no direct connection back to any database.