3 Replies Latest reply on Dec 2, 2016 4:10 PM by REDDY SEKHAR

Extract not getting refreshed

Sanket Kelkar Nov 30, 2016 11:44 PM

Hi All,

I am new to Tableau (Tableau 10). I have created a workbook with SQL server as a source - extract connection, deployed this workbook on server. Now, using Admin credentials -

1. I have set up scheduled refresh of the extract which is expected to refresh the data every 15 mins.

2. To test I clicked on 'Run now..' option under scheduling to see if its working fine, but data is not getting refreshed.

3. I also checked 'Background tasks for extracts' under 'status' tab to monitor the progress of my extract run, but this dashboard is empty.

I am not sure what is happening and why my data is not getting refreshed. Can someone please help ?

TIA,

Sanket.

1. Re: Extract not getting refreshed

Anjaneyulu Kottapalli Dec 1, 2016 3:53 AM (in response to Sanket Kelkar)

Have you published the twbx or connected your twb to published tableau datasource
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2. Re: Extract not getting refreshed

Sanket Kelkar Dec 2, 2016 3:47 AM (in response to Anjaneyulu Kottapalli)

Yes Anjaneyulu Kottapalli, I have connected twb with published datasource.
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3. Re: Extract not getting refreshed

REDDY SEKHAR Dec 2, 2016 4:10 PM (in response to Sanket Kelkar)

From where you are trying to Refresh??
If it's from Desktop side,
1. Data>Refresh All Extracts
If you did,t see anything, there may be changes in your sheet
2. Go to sheet, clear the errors like
(Previous) Client Name, Client_Name (Current). replace those fields, then only you will get data in sheets
3. Do the same for all the sheets
4. Check the scheduling properly while publishing

if they change field names again, you have to do the same again and again
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Extract not getting refreshed

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