2 Replies Latest reply on Nov 29, 2016 2:10 PM by Toby Erkson

    Error from TAB CMD utility

    Ramesh Ravichadnran

      Hi,

       

      we are trying to refresh the workbook through tabcmd uitility and we are able to refresh it while connecting from office.

       

      When we run the script from home through VPN we are getting the below error. Please throw some light to resolve this

       

      TabCmdError.png

        • 1. Re: Error from TAB CMD utility
          Jeff Strauss

          this sounds more like a network connectivity issue which should be solved first (if you really want to run it from home).

           

          1. From home, try opening a cmd window and then do a "ping tableau-enterprise...whatever your name is".  Get this to work first, and then it should follow to work within tabcmd.

           

          2. As an alternative to getting #1 to work, after you are connected to the VPN, try remoting into an on-premise server and then run tabcmd from this box

          • 2. Re: Error from TAB CMD utility
            Toby Erkson

            Jeff Strauss wrote:

             

            ...

            2. As an alternative to getting #1 to work, after you are connected to the VPN, try remoting into an on-premise server and then run tabcmd from this box

            This is what I do.  Works every time (as long as I have an internet connection, of course).