Jarred Wion wrote:
After this started I was told one of the users posted the problem here and someone from Tableau Tech Support said reader would need to be reinstalled to fix the issue. I uninstalled the program on my computer using the following script:
I'm guessing you will need to contact Tableau Support regarding your questions since they are the ones in the know about all this.
I was hoping someone from Tableau support could reply because I don't have access to the account information for the company I work for, unfortunately.
I submitted a support case instead. I'll close this post.
These forums are mostly volunteers. The actual number of Tableau employees that are dedicated to these forums is very, very small in comparison and they don't know everything about every product. Help here is community-driven so people with similar issues or more advanced knowledge will be the ones answering while specifics, like your #2 & #3 questions, are ones that typically would need to be answered internally at Tableau.
When you get an answer to your questions please remember to come back and let us know
We have the same issue.
Did Tableau come back to you to advise what the cause was? Do they say why Reader has to be reinstalled?
We just upgraded from 8 to 10 on 2k+ machines and the to reinstall that many would be a nightmare!