I'd suggest your best bet would be to create a support ticket with Tableau Support and they will take a deeper dive into your log files etc.
I experienced the same behavior! Is there a solution?
Just wanted to follow up on this issue.
My problem was apparently related to the fact that I was using an external Excel file as an additional data source. This file is stored on the Tableau server, but Windows and Macs use different protocols to map the path to these files and this creates issues. I am sure there are ways around this, somehow, but I gave up and just use my work machine for this and remote in from home to do what I need.
Thanks for following up, in my workbook we use external csv files too. I guess we encountered the same issue (and used the same workaround ).