5 Replies Latest reply on Nov 14, 2016 1:53 PM by Brandon Babbitt

    Tableau has stopped working

    Jonathan Keough

      Thanks for reading,

       

      One Windows 8.1 Tableau Reader or Desktop crashes each time I try to add any TWBX file.

       

      I've tried these steps:

       

      * installing both 32/64 bit versions, 10.1.1

      * Logging into computer as a different user

      * Running the application with local admin rights & selecting "Run as Administrator" in the Tableau executable Properties

      * Reboots/reinstalls

      * Toggling Enable Accelerated Graphics option

      * Tried multiple test files, all fail

       

      Any suggestions?

       

      Jonathan