We gave this a go on Friday - however it didn't seem to make any difference I'm afraid.
We can try it again when there is less activity on the server though and see if it works this time.
Its also worth pointing out that we are running TS 9.3.
Hi Matthias - just to confirm, we're rerun that job and this time it did work!
Thanks for your assistance
we'd like to do the same thing but couldn't find any solution for this problem. Unfortunately the topic/ post Matthias referred to could not be found anymore and i hope there is still a solution for the problem. Our Tableau Server is currently on Version 2018.1.2
Any help is appreciated
There is a way to have the user display names update through an LDAP connection. We are running Tableau version 2018.2 on a Linux server. There is a TSM command to enable this change to occur.
tsm configuration set -k vizportal.adsync.update_system_user -v true
After that TSM command executes, you will need to run the pending changes apply command.
tsm pending-changes apply
Here is the link from Tableau online about this TSM setting