7 Replies Latest reply on Nov 4, 2016 11:20 AM by Jeff Strauss

    Refresh from Excel in prod

    abdelmajid elmounjid

      We are trying to refresh our tableau files from a network shared drive. We have mapped the drive in the workbook and granted the tableau server access to the file.

      The file refreshes fine on the test server, the issue is when we load it to prod that it fails. The file updates every day in test, the issue occurs when we move the file over to prod and follow the same steps.

       

       

       

      I use the same path in Test and Prod Environment, unfortunately It doesn't work in Prod and I get the above error

       

      any suggestions would be grateful,

      Thank you