After I create the user I have to give the user access to default and Report site, otherwise get the error:
This is actually consuming two licenses for one user. Also event viewer error:
The description for Event ID 4096 from source Tableau Server (Vizqlserver) cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
2016-10-25 15:42:29.182 -0500 catalina-exec-170 Default ERROR requestId=WA-DtY-DAS0AAA8QqlsAAAIw: wgsessionId= com.tableausoftware.model.workgroup.service.TrustedTicketServiceImpl - Invalid user: i3portaldemo
Does anyone have any suggestion to correct this issue? We are also using ldap authentication. This user can login to the tableau server without any issue.
I would contact support and let them know about this issue. Logs may also be helpful. There are a lot of moving parts so it's tough to say what's causing the issue.