3 Replies Latest reply on Oct 14, 2016 6:31 PM by Charles Ayotte-Trépanier

    Can't download Workbooks with live connection to Microsoft SQL Server (Tableau 9.2)

    Charles Ayotte-Trépanier

      Hi,

       

      I tried to batch download workbooks using tabcmd and realized some of the workbooks didn't download (it returns "#500 internal server error")

       

      Every workbook that didn't download successfully had a live connection to Microsoft SQL Server. I then went to the Server and see if I could download them using the 'download' button in the browser. It didn't work either.

       

      However, I do not have problems downloading workbooks that have live connections to other databases.

       

      I know there are documented issues with Microsoft SQL Server on Tableau but I couldn't find anything on how a live connection affects downloads.

       

      Is there a solution to still download my workbooks?

       

      If not, is this a known issue? Was it fixed in later releases of Tableau?

       

      Thanks!