Hi - I am having an issue with the automated email subscriptions. Yesterday I published a workbook in place of an existing workbook that has email subscriptions. The new workbook is almost identical, but it has a different data source (both data sources are published on Tableau) and the sheet name is different. However, when I published the content, I made sure to give it the same name as the one that already existed.
Today, my end users are contacting me because have not received their emails. I am not sure if they need to 're-subscribe' or if there is something I can do on my end to fix the problem.
Any help or suggestions is greatly appreciated. Thanks!
The workbook sounds like it is a new one to Tableau Server. You can subscribe users on their behalf with Tableau 10 Server however and this should make things a bit easier.