2 Replies Latest reply on Sep 27, 2016 9:16 AM by Stacey Roberson

    Tableau displays green check mark for local default printer but prints to WebEx document loader instead

    Stacey Roberson

      I have been unable to find any documentation of others running into similar issues so I'm hoping maybe someone within the community has encountered something similar.  We have an individual that when selecting File > Print from within Tableau Desktop, Tableau references the users default printer with a green check mark but defaults to the WebEx document loader installed on his machine.

       

      Does anyone know why Tableau would acknowledge the correct default printer yet point to another output device with each print?