Does this occur in all browsers and will all users? If you download the workbook does it load correctly in desktop?
Also wondering what version you're on? i've seen this is earlier versions, but i think it's been resolved in later versions.
Obed: I was thinking that too and while searching to TFS, I noticed his title says "Tableau 10"
Josh: what are the results of other browsers? Do other workbooks have this issue or just this one workbook? Is there anything unique about the datasource?
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I was able to answer this question with Tableau Support. The creator of the dashboard wasn't setting the Excel file they were using for data as an extract, and the server machine didn't have the Microsoft Database drivers installed.
Thank you all for looking into it.
Glad to hear it's been resolved!