7 Replies Latest reply on Nov 28, 2018 9:49 AM by Annie Agarwal

    Tableau Server v10 Returns PAD Layout when open viz in Browser (should return desktop view)

    Michael Gao

      I created a dashboard in Tableau desktop v10, in device manager I made three layouts:

      Desktop Layout

      Pad Layout

      Phone Layout.


      After I published the dashboard to Tableau server (v10), when I open the dashboard in browser, the server returned 'pad layout' instead of desktop layout which is proposed to be. I tried IE, Chrome, Safari, just the same result.

      I also tried with other dashboards, and got the same result - 'pad layout' instead of 'desktop layout' in browser.

      when I open the dashboard in Mobile App on iPAD, the server returned pad view. While in phone, the server returned phone view.


      I attached the test twbx, would anyone try it and provide some comments?