8 Replies Latest reply on Sep 23, 2016 5:47 AM by Nishchay Shah

    Online sync client updates published data source but not the connected workbooks

    Matt Hong

      I published an Excel data source as an extract, then updated my workbook to use that data source. I see that the source and the workbook are definitely connected to each other.

       

      I set the client to sync every 15 minutes to test it out. I navigated to Tableau Online at the refresh time to see if it worked. The data definitely synced, but in the connected workbook I still see the old data.

       

      The workbook does update locally since it is using the published data source. So the published Tableau Online workbook is the only one not automatically being updated.

       

      Would anyone know what my issue is?