1 Reply Latest reply on Sep 30, 2016 3:20 PM by diego.medrano

    error 1310 error writing to file d3dcompier_47.dll

    J Wu

      I am trying to install Tableau 10.0 and Tableau public 10.0, but encounter the following error during installing:

      Sorry for the Chinese because I don't know how to change my system language. It says: Error 1310 error writing to file\Tableau\Tableau 10.0\bin32\d3dcompier_47.dll. Verify that you have access to that directory.

       

      My OS is Win 10, 64 bit. I've both tried the 64 bit and 32 bit installer yet none of them worked.

       

      What should I do?