2 of 2 people found this helpful
Hello Candy Ip,
The incremental refresh of the extract is only available when the Fixed Start option is selected.
'Fixed Start' should be used instead of 'Fixed Range'. The distinction is that we are allowing the end date to stay open for updates with the 'Fixed Start' option.
The end date does look as though it is set in stone and this is a bit misleading. Although it cannot be changed, the end date is not actually fixed when 'Fixed Start' is used.