1. In Internet Explorer, go to Settings > Internet Options.
2. On the Security tab, select Trusted Sites, and then click Sites.
3. In Websites, enter the following map server URLs one at a time, and then click Add. When finished, click Close
   
   • mapspatial.tableausoftware.com
   • mapvisual2.tableausoftware.com
   • Tableau Desktop 9.3 and later versions: maps.tableausoftware.com
4. On the Security tab, select Local intranet, and then click Sites.
5. In the Local intranet dialog box, click Advanced.
6. In Add this website to the zone, enter the following map server URLs one at a time, and then click Add. When finished, click Close.

Edited by Toby Erkson:  Advertising content deleted.

Hi Deepika

Are you running Tableau Server on a single Server, or on a Cluster?

Please can you perform the following test.

1. Please login (via RDP) onto your Tableau Server. Preferably as the 'Run As' Account that Tableau Server runs under (if you are using it, if not a Windows Server admin account will do)

2. Open Internet Explorer, and attempt to connect to a website (www.google.com will do). Does this work?

Regards

Glen

Hi Deepa,

Did you update the server to 10.0 ?  If Yes, then the domain for maps have changed. So please research on that.

As mentioned if you are still using 9.3 then please ignore the above.