5 Replies Latest reply on Aug 31, 2016 9:16 AM by Glen Robinson

    "Unknown Customization" Error In Server.

    Stacey Roberson

      Has anyone run into the issue in Tableau Server where the "customize header_logo" or "customize sign_in_logo" produces a "*** Error: Unknown customization 'header _logo' " error?

       

      I can use the customize logo and Tableau Server recognizes the command and uploads the image, however, with the white background on the sign-in landing page and the black background on the header page require two logos to be uploaded.  For whatever reason, Tableau Server will not recognize the header_logo or sign_in_logo command.