1 Reply Latest reply on Sep 20, 2016 1:14 PM by Nathan Panuco

    How to pause automatic updates by default for published dashboard?

    Sunal Gupta

      How to pause automatic updates by default for published dashboard. How to do away with manually pressing the pause button every time the user wants to change the filter.

        • 1. Re: How to pause automatic updates by default for published dashboard?
          Nathan Panuco

          Hi Sunal!

           

          This isn't actually an automatic update, this is the cache being flushed after inactivity. I've addressed this in this Idea post as well: https://community.tableau.com/ideas/1387

           

          Basically, the VizQL process (that renders the data into a view) needs memory to do it's thing. For every single user looking at a view, the VizQL process is holding onto memory for that data and that user. After a set amount of time, the process marks the data as "ok to be deleted if necessary" and then another 25 minutes later, deletes the data. When a user goes back to the view, it refreshes because the data is no longer present to render the view. These settings can be changed from their default, but it may impact performance and will use more system memory. The suggestion is to use the "pause" button and to educate users on what's going on behind the scenes.

           

          Hope this helps!