9 Replies Latest reply on Jan 20, 2017 1:54 PM by Jennifer VonHagel

    Tableau Public installation: Appears to be installed, won't open

    Jennifer VonHagel

      Hi, I just downloaded and installed Tableau Public on my Windows 10 laptop. I have Microsoft Edge rather than IE. There were no error messages when the installation completed.

       

      I have a shortcut for the app on my desktop, and when I click it, something appears to be running, but then just quits after awhile. The application does not open up, and I don't get any error messages indicating why.

       

      Any thoughts?

       

      I uninstalled, and then reinstalled the application, but have the same result.

       

      Many thanks for any assistance or ideas!

      Jennifer