1 of 1 people found this helpful
Is Tableau Reader their Default program to open the file?
if yes then double clicking the file opens in Reader by default.
Even if ur workbook is .twbx, u have to make sure data is extracted & packaged.
A .twbx file with live data connection may not work.
2 of 2 people found this helpful
It is. We're becoming more convinced that it is a corrupt install issue that affects only certain people.