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Just a guess at this point - you may want to check all sheets in your Source Sheets and Target Sheet window for the second filter. Looks like, right now you have only "Map" selected. The Show All Values should work.
Thanks Naveen! Yeah, the "Map" is my main filter for the rest of the dashboard, so when it is cleared the rest of the worksheets are excluded and when a country is chosen the other worksheets fill-in with information. I'm not sure why the "totals" portion at the top of the dashboard isn't corresponding correctly, the numbers do but the text does not.