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1. Re: Trying to reinstall worker node
Jeff StraussAug 10, 2016 6:50 AM (in response to Brantley Davis)
in an H.A. setup, the data extracts and repository are synced across nodes via the internal File Store process. Did you stop the T.S. while the sync was running, this could be the cause of your error. Also, what release are you on? I think in earlier versions, there were bugs in the File Store running continuous.
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2. Re: Trying to reinstall worker node
Brantley Davis Aug 10, 2016 7:25 AM (in response to Jeff Strauss)The syncing process was not running when stopping tableau server, File Store indicated as Active for both nodes. The version I am running is 9.3.3.
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3. Re: Trying to reinstall worker node
Glen Robinson Aug 10, 2016 8:25 AM (in response to Brantley Davis)Hi Brantley
You should go through the process of decommissioning the file store on the worker to be removed.
The steps to follow are this.
1. Restart the cluster so that it is back online
2. run tabadmin decommission <worker>
3. Wait. Watch the status screen, and it will tell you when the worker has been decommissioned.
4. Stop cluster and remove worker, and reinstall, etc
5. Restart cluster
See the article you linked to...
The error message is warning you that there may be Extracts on the worker (being removed) which havent been replicated to all other worker nodes. (there probably arent)
By doing the tabadmin decommission, you are ensuring that the extracts are copied to other nodes before removing it.
Hope this helps
Glen
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4. Re: Trying to reinstall worker node
Glen Robinson Aug 10, 2016 8:29 AM (in response to Glen Robinson)I think that if you can continue when you receive this warning message, and it will ask if you want to run the decommission process then, but cant guarantee it.
Glen
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5. Re: Trying to reinstall worker node
Brantley Davis Aug 10, 2016 1:38 PM (in response to Glen Robinson)So after I run a backup of tableau server. I stop the server, run the tabadmin decommission command on the worker node. I get a success message confirming the decommission process. Then go into configuration menu and try and delete, still receiving the same error message.
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6. Re: Trying to reinstall worker node
Glen Robinson Aug 10, 2016 1:43 PM (in response to Brantley Davis)Hi Brantley
You need to have the Tableau Environment up and running when you run the tabadmin decommission command
Steps are
1. Ensure Tableau Environment working normally (ie start it up and check all processes are working)
2. On the Primary, run the Tabadmin decommission <worker> command (tabadmin should only ever be run on the primary)
3. Wait.. Monitor the server status screen, until it tells you the worker has been decommissioned and is ready for removal.
4. Then shutdown the cluster, and remove worker
Regards
Glen
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7. Re: Trying to reinstall worker node
Brantley Davis Aug 11, 2016 9:24 AM (in response to Glen Robinson)Followed step by step, but still receiving error message. At this point it might just be faster to do an entire reinstall of tableau server. I appreciate the help though.